Key Terms

active listening
aggressive communication 
altered cognition
assertive communication
assertiveness 
clarifying
closed posture
closed question
communication (kŏ-MYŪ-nĭ-KĀ-shŭn)
connotative meaning (kŏn-nō-TĀ-tĭv)
denotative meaning (dĭ-nō-TĀ-tĭv)
expressive aphasia (ă-FĀ-zhă)
focusing
gestures
jargon (JĂR-gŏn)
minimal encouragement
nontherapeutic communication (nŏn-thĕr-ă-PYŪ-tĭk)
nonverbal communication
one-way communication
open-ended question
open posture
paraphrasing
passive listening
posture
receive, receiver 
receptive aphasia
reflecting
restating 
send, sender
therapeutic communication
two-way communication
unassertive communication 
verbal communication