-
5. Conflict Resolution and Emotional Support:
– Imagine Alex becomes tearful or resistant during the examination. How would you address his emotional response while continuing to provide necessary care?
In order to ensure that Alex has a better experience during his clinic visit, I would take a moment to get to Alex’s eye level and explain to him what I am doing and that it will cause him no harm. By showing Alex that all I want to do is make sure that he is healthy and safe I am showing him that he can trust me and that he is in no harm. I can then continue with my necessary care for the visit.
– What resources or strategies would you suggest to Mrs. Lopez to support Alex’s emotional well-being beyond the clinic visit?
After the visit, I can talk to Mrs. Lopez about giving Alex time to explain his concerns next time she can see him getting anxious or hesitant. I tell her that Alex can try doing box breathing exercises, the 5,4,3,2,1 calming exercise, and explaining to him that he is in no danger.