Home page › Forums › MA Apprenticeship Summer Program › Discussion: Skill 1- Communication and Client Relations › Reply To: Discussion: Skill 1- Communication and Client Relations
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Hi Julissa, I agree with you because a child may not understand medical vocabulary, but they have emotions. Being genuine and smiling could potentially help build trust between you and Alex. Also, keeping eye contact may signal to Alex that you are confident and capable of performing his health care treatment the best way.
