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How would you approach Alex to establish trust and comfort during his visit?
I would start off by introducing myself and talking to him about his day, what he likes to do in his free time, his favorite color, movies, etc. Just to get his mind off of being anxious or fearful, once I established with Alex that I am not here to hurt him I will follow up with guiding him through the process of his check up and be very patient with him since I know he might still have that fear in the back of his mind.