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2. Non-Verbal Communication:
– What non-verbal cues would you employ to convey empathy and build rapport with Alex?
– Why is maintaining eye contact at Alex’s eye level important in this situation?
Non-verbal cues I would use to convey empathy and establish a good relationship with Alex is smiling, showing him that he is in a safe place and that he can be himself. Non-verbal cues that I would use to establish a good relationship with Alex are to speak to him in a vocabulary that he can understand and speak in a calm tone.
It is important to maintain eye contact at Alex’s eye level in this situation so that he can feel comfortable and safe. It is very important to do all this to give a good experience to the parents and also to the children.