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Home page › Forums › MA Apprenticeship Summer Program › Discussion: Skill 1- Communication and Client Relations › Reply To: Discussion: Skill 1- Communication and Client Relations

  • Antonia

    Member
    July 8, 2024 at 7:30 pm

    Discussion #1

    I would approach Alex by being patient and gentle with him, I would allow him to express his feelings and also take breaks when he is feeling overwhelmed. Another approach I would use is to praise him for his bravery and his cooperation. I would build trust with alex by maintaining a calm and friendly attitude, and explaining everything to him before moving forward.👍

    To ensure that Alex feels at ease I would use a friendly, calm, and reassuring tone. I believe that this approach would help Alex understand each step during the check-up and reassure him that the procedure is simple and safe.😀

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