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Home page Forums MA Apprenticeship Summer Program Discussion: Skill 1- Communication and Client Relations Reply To: Discussion: Skill 1- Communication and Client Relations

  • Apple

    Member
    July 8, 2024 at 8:12 pm

    4. Discussing Potential Procedures:

    – Alex is curious but nervous about any potential procedures. How would you explain these procedures to him in a way that alleviates anxiety and encourages his participation in decision-making?

    What is a calm and assertive voice I will explain to Alex there is no need for fear. His appointment today will be very simple and easy. During each step I will narrate what i’m doing in a simple clear tone so that he understands the what’s being done today. For example, I tell him his pulse will be checked now and I ask him for his pointer finger. Simply telling him “I am going to put your pointer finger in this device and it will telling me how many times your heart beats in per minute. It will be on your finger for a sec and it doesn’t hurt.” As I am checking his other vitals I will give words of encouragement like “Your doing a great job Alex! I would ask him how he feels and am I doing anything too tight. Asking Alex his comfortably and giving him words of encouragement reassures his safety and comfort.