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Hi Apple! I love your approach to creating a mutually respecting environment for Alex and explaining to him very clearly what you are doing in a calm voice in order to help alleviate his anxiety. I think that something else that you can do in order to help Alex become less anxious about any procedures that he might feel weary about is by creating a game or telling a joke that will make him laugh and <font face=”inherit”>take his guard down a little. I believe that this shows him that you can be trusted and that the exam room is </font>nothing<font face=”inherit”> to fear. </font>