Reply To: Discussion: Skill 1- Communication and Client Relations

[Emanuel]

To ensure a positive check-up for 7-year-old Alex, I would communicate clearly and warmly, use empathetic non-verbal cues like maintaining eye contact at his level, involve his mother with clear information and support, explain procedures gently, address emotional responses sensitively, collaborate with the healthcare team, and educate Mrs. Lopez post-visit to support Alex’s well-being.