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Home page Forums MA Apprenticeship Summer Program Discussion: Skill 4- Front Desk/Reception Reply To: Discussion: Skill 4- Front Desk/Reception

  • Odalis

    Member
    July 21, 2024 at 4:38 pm

    (Irma) Scenario 4: Maintaining Confidentiality and Compassionate Assistance

    – Discuss how these issues impact the efficiency, atmosphere, and overall patient experience at the clinic: This has a very negative impact on the clinic because it seems that the clinic and the staff do not care about keeping their patients’ records in a safe place and do not have staff with the ability to maintain a professional profile, I think that by having a Staff with better training in these areas will handle this problem better and will give a good representation of the staff in the clinic and they will be able to have a professional and secure profile with their patient’s personal information.