Reply To: Discussion: Skill 5- Office/Hospital Procedures

[Sandra]

MA/Nurse

The role I chose was MA/Nurse. My task was to write down important information/Documents for new patients coming into a clinic as a walk in. Also to update patients charts when they come in as well for whatever reason it maybe be. Also when we take there vitals and any reports in the last 6 to 3 months.

1. What challenges did you encounter during the simulation, and how did you overcome them? While having the clinic busy and having new patients come in is a struggle to get them into the system while also having patients come in for an appointment. To overcome the struggle I maintain professional and just ask them for the important information such as DOB, Name First and Last, Insurance card, Address of home, consent form signature.
2. How does each role contribute to the overall efficiency and quality of patient care? As a Ma/ Nurse our role contribute to overall efficiency and quality of patient care such as paperwork, vitals, and communication is very important since they work in children or all ages and then need to feel safe when getting looked at or checked so talk nicely.
3. Why is compliance with HIPAA regulations critical in managing patient records? To ensure safety on the patients confidentiality and security to the healthcare information and to be able to provide healthcare insurance to everyone in need of medical help.
4. How do efficient procedures and the use of technology enhance patient-centered care in pediatric healthcare settings? We as MA/Nurses can just look up their name and DOB and look up their records instead of going though many cabin flies to look for a patients, its more inconvenient to have technology. Plus its more better to update patients records if they are existing patients and need to look into their records.