Our key issue is our office front desk is unwelcome and patients are not feeling safe and confident with the negative environment. When there isn’t a welcoming atmosphere for patients, they will not trust the medical professionals and will feel hostile towards medical professionals that want to help them, this will cause lack of confidence and…

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Kimberly your explanation and solution to each problem was positive and would be very effective in a clinic.

Simulate the registration process for a new pediatric patient.

– Collect and enter demographic details and medical histories into the EHR system.

1. What challenges did you encounter during the simulation, and how did you overcome them?

• Some challenges I encountered were patients not having insurance, and important documentation being given…

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In my scenario the key issues are in the pediatric health facility they are struggling to keep the clinic clean and optimizing the safety and well being of patients care. Having sanitation as an issue, problems like communicable diseases or viruses can spread, patients’ parents will be weary and unsafe about the care they will receive, and if…

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Hi, I loved your explanation and reasoning on how you would approach Alex, children are very delicate and we have to be careful what we say to them and do and given your thoughts on how you would handling this situation is great.

How would you approach Alex to establish trust and comfort during his visit?

I would start off by introducing myself and talking to him about his day, what he likes to do in his free time, his favorite color, movies, etc. Just to get his mind off of being anxious or fearful, once I established with Alex that I am not here to hurt him I will…

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