Good job, you all know what you are doing. 🙂

Steps to confirm the diagnosis of appendicitis in Emily: perform a complete medical history and also a physical exam. And since we already knew that Emely probably lost her appetite because of the pain, we have to examine her to see if there are clinical signs of appendicitis. Blood tests, this would help look for any infection that Emely…

Read more

1. Creating a Comfortable Environment:

– What strategies can you use to make the vaccine room child-friendly and calming for Emily?

Strategies I can use to make the vaccine room child-friendly and calming for Emily is speaking with a calm tone, using vocabulary that she can understand, so she can feel more…

Read more

Great job Odalis!!!

Great job!! Your ideas in how to pay attention to the MA are excellent

I chose the MA/Nurse:

– One challenge I had was that I received a patient, the most of their information was incorrect, and some were missing. What I did was give them a new document where each piece of information should go so, I could process putting all the new information correctly and also correct the errors.

– Each role is very important…

Read more

Great job Odalis!! You have good strategies in how you will deal with this problem.

The problem in (Ms.Irma) scenario 4: is that there have been issues with maintaining patient confidentiality and also providing assistance. The problem has an impact because we can make patients feel uncomfortable as they are not having security with their personal information. Some solutions and strategies to confront this problem is to… Read more

Good job Dayanara! This is a good idea to build trust and comfort in Alex during the visit. The language and tone you would use is a good way to make sure Alex understands the purpose of the visit and feels safe.

2. Non-Verbal Communication:

– What non-verbal cues would you employ to convey empathy and build rapport with Alex?

– Why is maintaining eye contact at Alex’s eye level important in this situation?

Non-verbal cues I would use to convey empathy and establish a good relationship with Alex is smiling, showing him that he is in a safe place and…

Read more