Connect

By completing this scenario and assignment, you will enhance your ability to manage complex pediatric emergencies, improve your clinical skills, and contribute to the safety and well-being of your patients.

Brenda- As a Medical Assistant I was assigned the task to communicate with the parents of the child. In this case I started speaking with the parents in a calm manner so that they don’t get alarmed, I told them that the clinic was on fire and we needed to evacuate . I made sure to tell them that we would take care of their child but I also made sure to evacuate them to a safer place. It was difficult to convince them to evacuate because they wanted to make sure that their child was doing alright. I assured them that their child was in good hands and that their kid was going to be evacuated and treated with basic care until more help came. The lesson I learned from this was that in an emergency we should all remain calm and know that everyone’s reactions to things are different than others especially since someone knows that their kid is endangered. I can improve by making everything faster so that we can all be safe and not get hurt if something happens because of taking too long to communicate.