Complaint Procedures
is codified under: 29 CFR §§ 29.5(b)(22), 29.7(k), 29.12, and 29 CFR § 30.14.
If an applicant or an apprentice
If an applicant or an apprentice believes an issue exists that adversely affects the apprentice’s participation in the apprenticeship program or violates the provisions of the apprenticeship agreement or standards, the applicant or apprentice may seek relief.
Nothing in these complaint procedures precludes an apprentice from pursuing any other remedy authorized under another Federal, State, or local law. Below are the methods by which apprentices may send a complaint:
LearnHCIS’s Vocational Nursing program
LearnHCIS’s Vocational Nursing program will provide the virtual training, practical experience, and industry support needed to pursue a rewarding career as a Licensed Vocational Nurse. LearnHCIS’ program is specifically designed and approved under national standards to prepare aspiring nurses for an empowering career in the healthcare field.
If an applicant or an apprentice
If an applicant or an apprentice believes an issue exists that adversely affects the apprentice’s participation in the apprenticeship program or violates the provisions of the apprenticeship agreement or standards, the applicant or apprentice may seek relief.
Nothing in these complaint procedures precludes an apprentice from pursuing any other remedy authorized under another Federal, State, or local law. Below are the methods by which apprentices may send a complaint:
Complaints regarding discrimination
Complaints must contain the complainant’s name, address, telephone number, and signature, the identity of the respondent, and a short description of the actions believed to be discriminatory, including the time and place. Generally, a complaint must be filed within 300 days of the alleged discrimination. Complaints of discrimination should be directed to the following contact:
U.S. Department of Labor, Office of Apprenticeship
200 Constitution Ave. NW, Washington, DC 20210
(202) 693-2796 or ApprenticeshipEEOcomplaints@dol.gov
Point of Contact: Director, Division of Registered Apprenticeship and Policy
Attn: Apprenticeship EEO Complaints
Other General
The sponsor will hear and attempt to resolve the matter locally if written notification from the apprentice is received within 15 days of the alleged violation(s). The sponsor will make such rulings as it deems necessary in each individual case within 30 days of receiving the written notification.
Point of Contact: Dr. Edna Miller
Program Name: Health Care Integrated School Based Health
Program Address: 2220 Otay Lakes Rd. #502-121
Phone Number & E-mail Address: (888)417-5163 / info@learnhcis.org
Complaints described above which cannot be resolved by the program sponsor to the satisfaction of all parties may be submitted to the Registration Agency provided below.
Registration Agency General Contact Information
29 CFR § 29.5(b)(17).
The Registration Agency is the United States Department of Labor’s Office of Apprenticeship. General inquiries, notifications and requests for technical assistance may be submitted to the Registration Agency using the contact information below:
Point of Contact: Mr. Arthur Page
Office Address: 550 West C Street. Suite 980. San Diego, CA 92101
Phone number and E-mail Address: 619-678-6165 and page.arthur@dol.gov
