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  • Emmanuel

    Member
    July 8, 2024 at 8:25 pm in reply to: Discussion: Skill 3- Opening the Clinic

    Scenario #1:

    One way to conduct a detailed facility inspection is by reviewing all the regulatory standards, and making sure that they are met at the clinic. Stocking on supplies, setting up adequate furniture at the waiting room, having an operational AC, proper waste management, and having competent workers should be the first priority. Since it is a pediatric clinic we can focus on decorating with paintings, having a play ground section, and having cartoon drawings on walls. Having emergency exits and ramps is a must. A potential problem that I have identified is having unprepared staff. To solve this problem we can have practices and meetings to prepare for the grand opening.

  • Emmanuel

    Member
    July 8, 2024 at 8:03 pm in reply to: Discussion Skill 2: Facility and Equipment Cleanliness

    Scenario #3:

    It is obvious that the patient in a clinical or hospital setting should be the first priority. Therefore, we need to focus on renewing the disposal system. It is proven that an outdated disposal system can lead towards unhygienic and unsafe practices that lead to disease spreading, accidents, and even death. My solution to this problem would be to buy designated bins and trash cans towards certain purposes. For example, we could buy more bins for biohazards and sharps. The bins or trash can be reused. To add on we could do the same by adding recycling, trash, and plant material bins. Furthermore, we could buy trash containers that could be designated to have certain purposes. These containers could be put in the parking lot, and this is where trash bags could be thrown away in.

    • This reply was modified 1 year, 11 months ago by  Emmanuel.
    • This reply was modified 1 year, 11 months ago by  Emmanuel.
  • Emmanuel

    Member
    July 8, 2024 at 5:10 pm in reply to: Discussion: Skill 1- Communication and Client Relations

    I would approach Alex by giving him a high five to build trust in him with me. Then I would probably say friendly words or phrases like “champion”, “friend”, “hero”. After that I would probably ask him how his day is going, or what cartoons he likes to build a conversation with him. My language and tone would definitely be friendly, and I would avoid medical jargon. Also, having a stress ball or stickers for Alex could potentially decrease stress and tension. Overall, just being king, genuine, and delivering health care could create a positive experience.

  • Emmanuel

    Member
    July 8, 2024 at 10:09 pm in reply to: Discussion: Skill 1- Communication and Client Relations

    Hi Julissa, I agree with you because a child may not understand medical vocabulary, but they have emotions. Being genuine and smiling could potentially help build trust between you and Alex. Also, keeping eye contact may signal to Alex that you are confident and capable of performing his health care treatment the best way.

  • Emmanuel

    Member
    July 8, 2024 at 10:05 pm in reply to: Discussion: Skill 3- Opening the Clinic

    (Leah) Scenario 1:

    I agree with you Banessa, since we need to provide the patient with the best care!

  • Emmanuel

    Member
    July 8, 2024 at 10:01 pm in reply to: Discussion Skill 2: Facility and Equipment Cleanliness

    I agree with you Banessa because after all the most important thing is the patient. Your points can prevent disease transmission, making our health care professional.

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