[Kaelynn]

The role I chose is the Medical Records Specialist, and my task is file and receive records and maintain patient privacy by using data encryption when filing patient’s electronic records.

Discussion questions

#1 A challenge i ran into is that since the clinic is busy and multiple people are here to be seen and having to find multiple patient files as well as filing new patient files. I overcame this by making sure it was in order to make it easy to navigate and there would be no mix ups.

#2 The medical records specialist contributes by making sure the filing and receiving patient records are a simple and quick process with accurate precision, allowing for a smoothing process for the entire patient process.

#3 Being in compliance with HIPAA when it comes to managing patients records mean that every patient has the reassurance that their files are safe and prevents patient files from being leaked/breached by unauthorized personnel. Being in compliance with HIPAA also helps us avoid making any mistakes.

#4 Efficient procedures and the use of technology enhance patient-centered care by making the process quicker and easier for the patient and not having to prolong their visit. And the use of technology helps with keeping documentation of each patient and can be quickly pulled up, which all contributes to making the patient feel like they’re being taken care of by professionals and feel like they’re in a environment with people that care about the work they’re doing.

[Kaelynn]

Involving Mrs. Lopez:

When involving Mrs. Lopez i would involve her in the communication process by bringing her into the conversation and informing her of what the process is going to be like and giving her the opportunity to be the one to explain to Alex, because it would most likely bring Alex comfort by having someone he trusts to be the one explaining certain things to him. Some information i would share with Mrs.Lopez would be the basics of what is planned and informing her of the importance of why checks-up matter. I would explain to her about the tools being used and reassuring her that all these things are here to make sure Alex can continue to be healthy.

[Kaelynn]

I agree with Banessa, really good answers that show how well they understand the steps

[Kaelynn]

This shows really good understanding and great work!

[Kaelynn]

Really good answers!

[Kaelynn]

I agree with Kimberly on how you overcame your solution by getting the crucial information first and prioritizing that can at least move things along quicker.

[Kaelynn]

Great how ya’ll said that without good communication with the people your working with can slow down the entire clinic and cause miscommunication. Showing how important it is to have good communication

[Kaelynn]

I like your idea of having certain waste in separate things to make cleaning easier and safer, also how you acknowledged who could be at risk if there is poor waste management.

[Kaelynn]

I really like the idea of giving words of encouragement and how that could make Alex feel calmed or even happy with the positive responses he receives, and its a really good start to gaining trust and comforting Alex. I also like how you mentioned that you would use language that would be easy for Alex to understand if you were to explain anything to him!